Returns & Exchanges
At Breezer Bikes, we want you to be fully satisfied with your ride, which is why we offer a 30-day return policy on all bikes and gear in original condition. Whether you need a different size or a different model, we are committed to helping you find the perfect fit for your cycling journey.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original manufacturer packaging, ensuring all components, manuals, and tools are included to avoid restocking fees.
- 3.Label and Ship
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location or schedule a bike pickup.
- 4.Inspection and Refund
Once our technicians verify the condition of your return at our warehouse, your refund or exchange will be processed within 5-7 business days.